AFTERCARE AND MAINTENANCE

With any advanced technologies for the home, they require support, whether they are for updates and improvements or for general maintenance. At Hypha, we provide 24/7 support when things don’t go to plan, or when you purely require adjustments or changes to your current system(s).

Whether your system(s) have been originally installed by HYPHA, or by an alternative provider, we can offer you the very best customer support remotely and swiftly using our support and maintenance programme.

This covers:

• Audio & Video Systems
• Lighting Control
• Door Entry
• TV & Video
• Blind & Curtains Control
• Data & Wi-Fi

We can remotely detect any problems with ongoing and / or remote testing, allowing us to respond very quickly, often eradicating the need for on-site attendance. From remote software / firmware upgrades, to diagnostics and speaker testing, your system will remain healthy and working to the best of its ability.

With annual care visits as standard, and with our bespoke Service Level Agreement, you can rest assured that reliability is never compromised.

To find out more about our service level agreements, please contact us.